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HCA eClass
£25.99
Health Care Assistant – the Essentials (eClass)

Description

This online training will review the main areas of the Health Care Assistant/Support Worker Role.

Course Duration

This is e-learning training so there is no restriction or time limit set. You will need to inform the center as soon as you are ready to be assessed via a multiple-choice assessment test.

Course Content

  1. Role of the Health Care Assistant
  2. Personal Development
  3. Communication
  4. Equality and Inclusion
  5. Duty of Care
  6. Person- Centred Support

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Zoom Live Training Courses

☝ Please note that due to the current pandemic, we have decided to avoid face-to-face student contact to protect you and our staff’s safety.

As a result, we can only offer Zoom Meeting Live training.

To ensure that you are experiencing as much as possible in the class experience, we expect everyone to connect with the camera and microphone.

So far, we have only received positive feedback.

Stay safe!

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Lessons

Standard 1 role of the health and social care worker

The areas included in this training

Responsibilities and limits of your relationship with an individual

Be aware of ways in which your relationship with an individual you support must be different from other relationships

Working in the ways that are agreed with your employer

The importance of working in partnership with others

Be able to handle information in agreed way

Essential Standard 2 – Personal Development

Competence in your own work role with the sector

Reflective practice

Producing a personal development plan

Using learning opportunities and reflective practice to contribute to personal development

Essential Standard 3 – Communication

Importance of effective communication in the work setting

Understand how communication affects relationship in the work setting.

Communication with service user

Meeting communication needs

Overcoming difficulties in promoting communication

Confidentiality & Communication

Essential Standard 4 – Equality & Inclusion

Equality & Inclusion

Providing inclusive support

Essential Standard 5 – Duty of Care

Duty of Care and Safe Practice

Possible dilemmas

Comments & Complaints

Negative events

Essential Standard 6 – Person-centred support

Person-centred values

Possible signs of dementia

Active Participation

Individual’s rights

‘The 6 Cs’

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